Frequently Asked Questions
Find quick answers to the most common questions about our cleaning services.

What areas do you cover?
We provide cleaning services across London and Essex, including Romford, Dagenham, Ilford, Hornchurch, Upminster, Brentwood, Stratford and surrounding areas.
Are your cleaners vetted and insured?
Yes. All our cleaners are background-checked, trained and fully insured for your peace of mind.
Do I need to provide cleaning products or equipment?
No — we can supply everything.
If you prefer to use your own products, we are happy to do so.
Can I book a one-off clean?
Yes. We offer both one-off and regular cleaning options.
What is included in a domestic clean?
Domestic cleans include:
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Dusting
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Vacuuming
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Bathroom clean
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Kitchen clean
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Surfaces
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General tidying
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Floor cleaning
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Do you offer deep cleaning?
Yes — deep cleaning includes a top-to-bottom clean, including tough grime, lime scale removal, and hard-to-reach areas.
Do you offer end-of-tenancy cleaning?
Absolutely. We provide deposit-safe end-of-tenancy cleaning including appliances, bathrooms, kitchens and full property clean.
Do I need to be home during the clean?
No — you can provide access instructions.
Many clients are not home during the service.
What payment methods do you accept?
We accept bank transfer, card payments, and cash (for some services).
How do I get a quote?
Simply fill in our Get a Quote form and we’ll respond quickly with an accurate price.
How long does cleaning take?
It depends on property size and service type. You will receive an estimated duration when booking.
Can I reschedule my appointment?
Yes — please let us know 24 hours in advance.
